SQL assistant v13 Query builder empty - response (1) by MikeDempsey

I have heard of this before but never figured out how it occurs. It seems to be a problem with installing or copying the files on your system.
(Most likely a permissions problem)
There should be a set of files like *.syn.
They are [should be] initially installed into:
  \Documents and Settings\All Users\Application Data\Teradata\SQL Assistant
Then copied to:
  \Documents and Settings\<user>\Application Data\Teradata\SQL Assistant
If they exist in the 'All Users' location you could manually copy them to the '<user>' location.
Otherwise you will need to copy them from one of the systems where Query Builder works.
NOTE - the directory names shown above are for Windows XP. If you use Windows 7 they will be different:
    \Users\All Users\AppData\Teradata\SQL Assistant
    \Users\<user>\AppData\Teradata\SQL Assistant