When you try to start Studio Express, does anything appear on the screen? Does the splash screen (the initial window with the words "Teradata Studio Express" under orange swirls) or an error message appear?
Is there a folder in your home directory (%HOMEDRIVE%%HOMEPATH%) called ".eclipse"? If so, is there one whose name starts with "com.teradata.studioexpress.TeradataStudioExpress"? If so, there should be a folder there called "configuration". Is there a log file there? If so, what are its contents?
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