Are you using ODBC or Teradata.Net to connect?
What exact version of SQL Assistant are you using?
Could you send a small sample input file to Mike.Dempsey@Teradata.com so that I can try to replicate the problem.
Generally if the problem is caused by incorrect delimiters the error message would say "... import file contains 1 data values". The fact that it says zero values implies that it does not see any data in the file at all.
The only reason I can think of for it to see no data would be if the file permissions did not allow read access. (possibly because another app had the file open)
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